The Greenwich Police Department recognizes its responsibility to investigate complaints against the Department or against the actions of an employee of the Department. It also recognizes that it has the responsibility to protect its employees from false or malicious complaints.
Our comprehensive complaint policy is modeled after and in compliance with the standardized policy mandated by the Police Officers Standards and Training Council of Connecticut. This policy serves to protect the public by ensuring fair and impartial enforcement of law and is also used to identify training or policy deficiencies and to correct employee behavior when necessary.
Citizens desiring to make a complaint are encouraged to do so in the manner most convenient to them, and can be assured that their complaint will receive prompt and thorough attention.
Attached you will find our complaint policy (Unified Policy Manual Policy 2012) and a complaint form. These forms can also be obtained at the Reception Desk in the Lobby at Town Hall and at the Front Desk of Police Headquarters.
(You will need Acrobat Reader software to obtain forms online. If you don't have it, you can download it for free by clicking here.)