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Human Services
Case Management

The Case Manager collaborates with the client to assess their need and when appropriate the client’s family, and arranges, coordinates, monitors, evaluates and advocates for a package of services to meet the client’s needs.

Services are designed to assist Greenwich residents in achieving and maintaining self-sufficiency and independence in the community.

Case manager speaking with client

Areas of Assistance include:

  • Housing, Shelter, and Utilities
  • Food and Clothing
  • Health Care
  • Behavioral Health
  • Personal Safety
  • Education and Employment

The Case Management process includes a comprehensive assessment that identifies the person’s strengths and barriers that may

impede progress; a financial assessment of income and expenses to assist in budgeting guidance and identifying federal, state or local funding; and a mental wellness screening.

Family meeting with case managerThrough a series of meetings with the client, the Case Manager establishes a service plan with specific goals, interventions and time frames for achievement. The service plan develops a step by step process for the client to achieve their personal goals.

By working collaboratively with the client, the Case Manager develops strategies that will help the client in accomplishing self-sufficiency and economic independence.

Department Information
· Human Services Documents
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Case Management

Youth Services Bureau

Community Programs

Homecare Services

Energy Assistance Programs

Community Partnership Program

Community Agencies
· Abilis
· Boys and Girls Club of Greenwich 
· Community Centers Inc
· Child Guidance Center
· Family Centers 
· Greenwich Hospital
· Healthy Minds CT 
· Infoline (211)
· Inspirica 
· Jewish Family Services 
· Kids in Crisis
· Laurel House 
· Liberation Programs
· Neighbor to Neighbor 
· New Covenant Center-Catholic Charities 
· Pacific House           
· Pathways
· River House 
· United Way of Greenwich 
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Town Hall - 101 Field Point Road, Greenwich, CT 06830. Phone: (203) 622-7700. Copyright © , Town of Greenwich. All rights reserved.