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New Medicare cards are headed to beneficiaries
New Medicare cards are headed to beneficiaries

What You Should Know
Spring 2018

The Centers for Medicare & Medicaid Services (CMS) has started issuing new Medicare cards that no longer contain people’s Social Security number. Between now and April 2019 everyone enrolled in Medicare will receive a new card, for free and via the U.S. mail, with a new Medicare number as part of our efforts to help protect people’s identities and to safeguard against fraud.

Unfortunately, there are some individuals/bad actors who are trying to use this transition to get the personal information of, or money from, people enrolled in Medicare who are waiting for their new Medicare card. Beware of anyone who contacts you about your new Medicare card. Medicare will never ask you for personal or private information in order for you to get your new Medicare number and card, and will not ask you for money. Here are some useful tips to remember:
  • Medicare will never contact you to verify your Medicare number or to ask for other personal information so you can obtain your new Medicare card. If someone does ask for this information, do not give them your personal information.
  •  Don’t pay for your new Medicare card. It’s free. If anyone calls or approaches you and says you need to pay for the new Medicare card, it is not true and you shouldn’t provide your financial information or give them any money.
  • Guard your card. Do not share your Medicare card or number with anyone other than your doctor, and when you do get your new card, destroy your current one to safeguard your information and begin using the new one. 

If you are enrolled in Medicare and want to get more information about the new Medicare cards or learn when you may be receiving yours, you can look online at https://www.medicare.gov/. You can also sign up for email notifications about the new card if you are interested. 

CMS will be mailing the new Medicare cards to the address you have on file with the Social Security Administration (SSA). If you would like to verify the mailing address on file with SSA to ensure delivery of your new Medicare card, please go online to https://www.ssa.gov/myaccount or call 1-800-772-1213.  It is especially important that anyone who has recently moved or changed your address to contact SSA to verify they have the correct mailing address on file.  

If you have any questions about the new Medicare cards or your Medicare benefits, you can call 1-800-MEDICARE (1-800-633-4227) to get the most current information. TTY users can call 1-877-486-2048.

Contact the Greenwich Commission on Aging for additional information or assistance 203-862-6710

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Peter Tesei
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