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"If I send e-mail, who will see it?"
"Who pays for nursing home care?"
"Is there a waiting list?"
"What constitutes a 'completed application'?"
"How long is the waiting list?"
"Is The Nathaniel Witherell for Greenwich residents only?"
"Does Nathaniel Witherell care for persons with dementia?"
"Why should Nathaniel Witherell be considered the finest Skilled Nursing Care?"
Q. "If I send e-mail, who will see it?"
A. E-mail will be confidential. The address is solely used by the Admissions Office.
Q. "Who pays for nursing home care?"
A. You present the circumstances. We'll help interpret the system. The Nathaniel Witherell is licensed to care for Medicare and Medicaid recipients. We provide education and assistance relative to application for State assistance via the Title 19/Medicaid Program. We work as well with a multitude of insurance providers.
Q. "Is there a waiting list?"
A. Yes, we do have a waiting list. Due to third-party reimbursement, the admissions process is subject to regulatory statutes. No application can be given out without being logged with an inquiry receipt. Waiting list placement is chronological once a completed application has been submitted.
Q. "What constitutes a 'completed application'?"
A. A completed application includes personal history, a medical profile and information relative to source of payment.
Q. "How long is the waiting list?"
A. Many applicants seek waiting list placement in order to avoid crisis management if an urgent need arises. Most of our admissions come from the hospital... sometimes from the emergency room or following a brief hospital stay. Most often we are able to admit someone within a day. If an application is "on the waiting list" it reduces stress for the person needing admission and for their family.
Q. "Is The Nathaniel Witherell for Greenwich residents only?"
A. The original charter for the Witherell is built around the mission to provide services to Greenwich residents. However, this practice is not to the exclusion of other applicants.
Q. "Does Nathaniel Witherell care for persons with dementia?"
A. Yes, we offer specialized programming for residents with dementia.
Q. "Why should Nathaniel Witherell be considered the finest Skilled Nursing Care?"
A. The Centers For Medicare and Medicaid Services (CMS) rates nursing homes across the nation based on objective factors that include a) results of a facility's annual State licensing survey, b) its staffing levels and c) its quality measures (quality measures are uniform and consistent across the country). Based on these factors, CMS rates every nursing home on a 5 point scale, with 5 being the highest rating possible and 1 being the lowest. Each point is assigned a star rating, thus the highest rated homes are 5-star facilities and the lowest receive 1-star ratings. Nathaniel Witherell is rated a 5-star facility, a rating achieved by only 12% of the nation's nursing homes. Anyone can research the rating of any licensed nursing home in Connecticut or nationally by going to the CMS website, www.Medicare.gov, and clicking on the "Facilities and Doctors" tab and then clicking on "Compare Nursing Homes". After that, by clicking on "Find and Compare Nursing Homes", information about any nursing home in your interest area will be provided.
The longevity of our staff also speaks clearly to the fact that employees are satisfied working for the Town of Greenwich. At Nathaniel Witherell staff assignments remain constant for the duration of each resident's length of stay. This enhances not only the rapport the residents enjoy with staff members but promotes job satisfaction for our staff. It assures accountability and significantly impacts on the quality of care. Changes in our residents' condition are addressed in timely fashion because our staff knows the residents. Timely medical interventions reduce medical complications, falls and other injuries.
NOTE: If you have additional questions about admissions, please contact Susan Welsh by email or phone (203) 618-4200.
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