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Frequently Asked Questions
Comptroller

  • Why do you have to register for an alarm?
  • How can I contest an alarm charge?
  • What are the charges for false alarms?
  • I am a supplier. I just received a refund check for a duplicate payment. What account do I receipt it to?
  • How does the Town determine adequate insurance coverage for a given contract?
  • What are the minimum insurance requirements the Town requires for contracts?
  • I have bills for a Workers' Compensation claim. Where do I send my doctor bills?
  • Can you explain the information on the check stubs?


  • Q. Why do you have to register for an alarm?
    A.
    Since almost 98 percent of all calls responded to by the Police and Fire Departments end up being false calls, the Town of Greenwich adopted an Ordinance to help allocate these departments resources where they're better needed. It is a requirement of the Town Of Greenwich Alarm Ordinance adopted in 1980 that all alarm users register their systems with the Finance Department to help promote responsible use of alarm systems.


    Q. How can I contest an alarm charge?
    A.
    You must first call the Alarm Ordinance office at (203) 622-6468 to set up an appeal process. The Alarm Appeal Board shall hold a hearing to consider the contest. On the basis of information provided by the alarm user and other information introduced at the hearing the Board shall affirm the charge or rescind it at their discretion.


    Q. What are the charges for false alarms?
    A.
    For the first false alarm within the Town's fiscal year: no charge.
    For response by the Police Department
    • For the second false alarm: $50
    • For the third false alarm: $100
    • For the fourth false alarm: $150
    • For the fifth and subsequent false alarms: $200

    For response by the Fire Department

    • For the second false alarm: $50
    • For the third false alarm: $100
    • For the fourth and subsequent false alarms: $200
    For response by both the Police Department and the Fire Department, the charge for the false alarm shall be the charge applicable to a response by the Fire Department.


    Q. I am a supplier. I just received a refund check for a duplicate payment. What account do I receipt it to?
    A.
    If it's current year money, you can receipt it back to the expense account and be able to get the money back in your line item or if it's prior year money, you have to receipt it to the refund account.


    Q. How does the Town determine adequate insurance coverage for a given contract?
    A.
    This is determined after the scope of services section of the contract is evaluated for the particular contract in question. Sometimes the Town's requirements are reduced and sometimes they are increased. This is determined on a case-by-case basis to ensure the Town is not exposed to an unacceptable level of risk.


    Q. What are the minimum insurance requirements the Town requires for contracts?
    A.
    Minimum insurance requirements are as follows:
    • General Liability: $1 million/ $2 million
    • Auto Liability: $1 million
    • Excess Liability: $5 million
    • Worker's Compensation and Employers' Liability: Minimum coverages, as provided by Connecticut State statutes.
    • Professional Liability: $1 million


    Q. I have bills for a Workers' Compensation claim. Where do I send my doctor bills?
    A.
    The Town of Greenwich has authorized Connecticut Interlocal Risk Management Agency (CIRMA) to handle all matters relating to Worker's Compensation claims. All correspondence and/or bills regarding work-related injuries for employees of the Town of Greenwich must be sent to:

    Connecticut Interlocal Risk Management Agency
    PO Box 9558
    New Haven, CT 06535

    Since our offices will no longer be handling claims management, all questions and/or requests for approval must also be directed to CIRMA. You should call (800) 526-1647.


    Q. Can you explain the information on the check stubs?
    A.
    Detailed information is available on the Deduction Code Spreadsheet.


     
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